Effective Date: 1 January 2025
1. Introduction
At Feferity Radio, we are committed to protecting your privacy. This privacy policy explains how we collect, use, store, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
By listening to our broadcasts, interacting with our website, or engaging with our services, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of personal data from you:
- Contact Information: Name, email address, phone number.
- Demographic Information: Age, gender, location, preferences (used for audience analysis).
- Engagement Data: Interaction with our content, including phone-ins, competitions, social media, and website interactions.
- Technical Data: IP addresses, browser type, device information, cookies, and analytics data from our website.
3. How We Collect Your Data
- Direct Interactions: You may provide personal data when you call in, email, or participate in competitions or surveys.
- Online Activity: Our website and social media platforms may collect data through cookies and tracking technologies.
- Third-Party Providers: We may receive data from third-party services like advertisers or sponsors, which is used for targeted advertising or competitions.
4. Use of Your Information
We use the data we collect for the following purposes:
- To communicate with you regarding competitions, promotions, and updates.
- To improve our programming and services based on listener feedback.
- To personalise your experience and tailor content to your preferences.
- For marketing purposes, such as sending newsletters or promotional materials (where applicable).
- To comply with legal obligations, such as broadcasting regulations and record-keeping requirements.
5. Sharing Your Information
We do not sell or share your personal data with third parties unless it is necessary for the purposes outlined in this policy:
- Service Providers: We may share your data with trusted service providers (such as email marketing platforms, website analytics providers, or payment processors) who help us deliver our services.
- Competitions and Promotions: If you win a competition, we may share your details with relevant third parties (e.g., sponsors) for prize fulfillment purposes.
- Legal Requirements: We may disclose your personal data if required by law or to protect our rights or the safety of others.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, please be aware that no method of transmission over the internet is completely secure, and we cannot guarantee the security of data sent to us.
7. Your Rights
Under the GDPR, you have the following rights:
- Access: You can request access to the personal data we hold about you.
- Rectification: You can ask us to correct any inaccurate or incomplete data.
- Erasure: You can request that we delete your personal data (subject to certain exceptions).
- Restriction of Processing: You can ask us to limit how we process your data.
- Objection: You can object to our use of your data for marketing purposes.
- Data Portability: You can request your data in a structured, commonly used format to transfer it to another service.
To exercise any of these rights, please contact us.
8. Cookies
We use cookies on our website to enhance user experience and gather analytical data. You can manage cookie preferences through your browser settings. For more information on how we use cookies, please refer to our Cookie Policy.
9. Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. For example, data related to competitions may be kept for a period determined by legal or regulatory requirements.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy regularly to stay informed about how we protect your information.
11. Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us.
